Privacy
The short version: the site does not know who you are and does not try to find out.
Your postcode
When you click or tap the postcode box, your browser starts downloading the whole list of current outages, the same list for everyone. When you press Check my area, it looks for your postcode in that list. The postcode is never sent to this site or to anyone else, is not stored, and is not included in any statistics.
Cookies and storage
None. The site sets no cookies and stores nothing in your browser, so there is no banner to click.
Visit counts
The site uses Cloudflare Web Analytics to count page views. It is cookieless and does not fingerprint devices or track people across sites; the site sees totals, not visitors.
When you follow a link to a network operator's claim page, your browser also tells this site two things: which operator, and which page the link was on. The site adds one to that operator's count for the day. It keeps nothing else: not the time of day, not your IP address, nothing about you.
Hosting
Pages and data files are served by Cloudflare. Cloudflare keeps short-lived technical logs of requests, as any host does, under its own privacy policy; this site does not read them and has no visitor-level records of its own.
Links to operators
When you follow a link to a network operator, Ofgem or Citizens Advice, their privacy policies apply from that point.